What are claim codes?
Claim codes allow you to email a one time code to your recipients.
This code can be used to claim 1 box or it can be a way to issue them a dollar amount to use on our site/selection of boxes.
We would make a specialized redemption page that displays a gift message, company logo, and optional animated gif image.
SnackBOX can email your recipient the redemption page & claim code.
You have the option to mail merge the codes yourself, or have snackbox send them out on your behalf...... <<<Please note that it is better to send them from your companies email address, as sometimes our emails go straight to spam folders >>>
- The recipients get an email with the redemption page link and their unique code to use.
- Once they click the link, it will take them to the page that displays your gift message, company logo, and optional gif.
- If they are ready to order, they will click on the box they want and add it to their cart.
- Once they add the box to their cart, they will go through the checkout process.
- The product will not automatically be discounted, so they need to input the code into our promo code area. Then they can proceed to input shipping information, and place their order.
Claim Codes only work once ***
Any left over funds cannot be refunded or used on another purchase.
Claim Code Options
Option 1: One Specific Box
This option allows them to order one specific box from our site.
(Ex: Movie Night - Custom Curated box, etc).
This option does not account for any dietary specific needs, so be sure your group does not have allergen requests.
Option 2: Specific Dollar Amount
This option allows you to give funds to the recipient so they can decide if they want to upgrade their offering or get something completely free.
Upgrading requires them to pay the difference.
Claim Codes only work once ***
Any left over funds cannot be refunded or used on another purchase.
Option 3: Multiple Boxes
This option allows you to choose multiple boxes. The redemption page will show them what they can choose from.
We highly suggest selecting boxes that are the same price, as we cannot refund the difference.
Example: Link works for $24.99. Recipient buys a $16.99 box. SnackBOX retains the difference.
Here's How it Works
Step 1: Mail Merge
SnackBOX has the ability to process the mass email merge from our email domain if necessary. However, we highly suggest sending you the codes so you can distribute them from your email domain, to ensure they get into the recipients inbox and not promotions/spam folder.
We know that firewalls and security issues tend to be less of an issue when it is sent internally.
How to Mail Merge | Google Sheets : Watch Here
How to Mail Merge | Word, Excel, Outlook : Click below
Step 2: Code/Box Options
Depending on the option you choose, we can discuss what boxes best fit your event.
We suggest picking boxes within the same price range to make things easy.
Please see above in option 2 for more clarifcation about left over funds.
Step 3: Gift Message
Let us know what message you want displayed on the landing page.
We cannot change the fonts on the redemption page.
Custom Inserts (pictured) are an additional $0.50 per box.
Step 4: Expiration Date
If you have a deadline these boxes need to arrive or be ordered by, we can have the links expire on that date.
Expiration dates are not required, HOWEVER, they do have an expiration date of 1 year from the start of your campaign where there is no refund available.
Once the campaign is done, you may request a refund for any codes that were not used, but only if it is within the 1 year of the start date.
Please note that there will be a 10% restocking fee if you choose to have your codes refunded.
Other options instead of a refund can be shipping left over boxes to one location or using the codes towards a future campaign.
Step 5: Logo/Gif
Add your company or event logo to the landing page!
You can also add your logo to the upgraded gift message card ($0.50 per box). We will place right it inside the snackbox!
There is also an option to select from a library of gif's to elevate your recpients gifting experience on the landing page.
To see all available gif's, check out the link below to search from the giphy library.
Step 6: Shipping
Free Shipping is included in the box price. (2-10 Business days with most arriving in 5 days.
Expedited shipping available upon request.
There are a couple different ways we can ship your boxes.
1. As the orders are placed, we would ship asap.
2. We can wait for everyone to order and then ship out all of the orders on a specific date so they all arrive around the same timeframe.
Please fill out the questionairre below to get us all of your decisions!
Fill out the form below to get your campaign launched!
One we have this, we can get everything ready and live typically within the same day!