What are claim links / E-Gift Cards?
Claim links allow you to email a one time link to your recipients.
This link can be used to claim 1 box or it can be a way to issue them a gift card for the website.
We would make a specialized redemption link that displays a gift message in addition to an animated gif image.
SnackBOX emails your recipient the claim link.
- Once they click the link, it will display your gift message.
- If they are ready to order, they will click redeem. There they will select the box they want.
- Once they add the box to their cart, they will go through the checkout process.
- The product will automatically be discounted, so they can proceed to input shipping information, and place their order.
Decide whether you want to gift a physical box or an E-Gift Card ($).
- A physical box would allow them to choose from the boxes you have selected (singular or multiple). We typically suggest to offer multiple dietary boxes in the same price point.
- An E-Gift card allows them to apply funds towards anything on the website.
- Remaining funds are at the discretion of the redeemer to utilize (we cannot refund the difference if they did not use the entire amount).
Claim Link Options
Option 1: One Specific Box
This option allows them to order one specific box from our site.
(Ex: Movie Night - Custom Curated box, etc).
This option does not account for any dietary specific needs, so be sure your group does not have allergen requests.
Option 2: Specific Dollar Amount
This option allows you to give funds to the recipient so they can decide if they want to upgrade their offering or get something completely free.
Upgrading requires them to pay the difference.
Remaining funds are at the discretion of the redeemer to utilize (we cannot refund the difference if they did not use the entire amount).
Option 3: Multiple Boxes
This option allows you to choose multiple boxes. The redemption page will take them to the product where they can select what box they want to get.
We highly suggest selecting boxes that are the same price, as we cannot refund the difference.
Example: Link works for $24.99. Recipient buys a $16.99 box. SnackBOX retains the difference.
Here's How it Works
Step 1: Code Option
Decide if you want to gift a physical box or E-Gift Card ($).
Both options allow SnackBOX to send the redemption email on your behalf. If preferred, we can send you the links to distribute from your email domain. We know that firewalls and security issues tend to be less of an issue when it is sent internally. The only thing to note is this process is currently ineligible to add the animated gif to the redemption page. (software limitations)
How to Mail Merge | Google Sheets : Watch Here
How to Mail Merge | Word, Excel, Outlook : Click below
Step 2: Box Options
Depending on the option you choose, we can discuss what boxes best fit your event.
We suggest picking boxes within the same price range to make things easy.
Please see above in option 2 for more clarifcation about left over funds.
Step 3: Gift Message
Please email us the gift message you want your recipients to read.
We cannot change the fonts on the redemption page.
Custom Inserts are still allowed for claim link orders for an additional $0.50 per box.
Step 4: Expiration Date
If you have a deadline these boxes need to arrive or be ordered by, we can have the links expire on that date.
Expiration dates are not required, HOWEVER, they do have an expiration date of 1 year from the start of your campaign where there is no refund available.
Once the campaign is done, you may request a refund for any links that were not used, but only if it is within the 1 year of the start date.
Please note that there will be a 10% restocking fee if you choose to have your links refunded.
Other options instead of a refund can be shipping left over boxes to one location or using the links towards a future campaign.
Step 5: Redemption Page
The redemption preview will be created once you have steps 1-4 completed.
Please fill out the questionaiire below so we can create a preview to review.
You have the option to select from a library of gif's to elevate your recpients gifting experience!
To see all available gif's, check out the link below to search from the giphy library.
At this time we are unable to input a company logo in place of an animated gif on the redemption page.
Step 6: Shipping
Free Shipping is included in the box price. (2-10 Business days with most arriving in 5 days.
Expedited shipping available upon request.
There are a couple different ways we can ship your boxes.
1. As the orders are placed, we would ship asap.
2. We can wait for everyone to order and then ship out all of the orders on a specific date so they all arrive around the same timeframe.
Please let us know which you would prefer via email.
Bulk Gifting for Birthdays
Use this form to let us know how you want to send out your yearly birthday gifts!