FAQ's about SnackBOX

Ordering

Yes!!! You can set up a subscription on the product page before you add to cart. You can set the frequency as well. Example: You could send a care package every 4 weeks and set the cap at 6 shipments. This way we can send out only 6 box's and your card will stopped being charged after the 6th shipment. 

For large bulk orders and unique situations with large quantities over 50 boxes we can work to make a box that fits your needs. Feel free to message, email, or call us to get a free quote. For single purchases we cannot do customization at this time. We do offer ADD ON items that can be added to any of our premade care packages.

Major Credit Cards, PayPal, Amazon Payments.

For large bulk orders we accept PO and ACH payments.

Shipping

Same day if ordered by 10am CST. 

Free shipping is included with every box and will arrive in 5 to 10 business days

Will arrive in 3 to 5 business days

Will arrive in 2 to 3 business days.

These locations will require a $10 priority shipping fee. This shipping option must be chosen at checkout in order to ship your package.

Business days are M-F. Packages traveling over the weekends and holidays are not considered a business day. If you order on Friday after 10 AM Central Time, your package will not ship out until Monday, even if you pay for faster shipping.

At this time we do not have a delayed shipping option on our website. Feel free to call or message us if you would like to delay your shipping. Our subscription plan might be a good option too.

Yes you can! See how to format your address here: https://www.usps.com/ship/apo-fpo-dpo.htm

Sorry we do not ship internationally at this time.

We do not ship to prisons or any type of correctional facility! The package WILL be rejected upon receipt and we will not be able to refund your order. We apologize for the inconvenience.

Products

Our care packages ship with a minimum 50 days of freshness guaranteed! We make our boxes with fresh snacks each day.

Returns & Refunds

If you feel something is wrong with your box please reach out to us so we can make it right. We will work with you to either a) send a replacement b) issue a refund or c) both!

Because we are considered food and beverage, we do not accept returns. However, we will happily issue a refund if deemed necessary. Please reach out if you feel something is wrong with your box.