FAQ's

  • How soon do you ship?  Free Shipping:  please allow up to 2 business days before your item ships. 2-3 Day Shipping:  In most cases we ship same day but allow up to 24 hrs. We do not ship on weekend or holidays. 
  • Can I choose the shipping date?  At this time we do not have a delayed shipping option on our website. Feel free to call or message us if you would like to delay your shipping. Our subscription plan might be a good option too. 
  • How do gift cards work? Gift cards must accompany a care package. All gift cards are printed and will be neatly folded and placed inside the care package of your choice. Gift card sales are final. 
  • Can we customize our SnackBOX? For bulk orders and unique situations with large quantities we can work to make a box that fits your needs. Feel free to message or call us to get a free quote. For single purchases we cannot do customization. 
  • What is the expiration date. Our care packages ship with a minimum 50 days of freshness guaranteed!
  • Can I ship APO AE? Yes you can!
  • Can I ship International? At this time we cannot. 

For more help please message us or call 855-505-7900