Ordering
Yes!!! You can set up a subscription on the product page before you add the item to your cart. This is an ongoing option which means you will have to cancel it through your account if you want it to stop. You also have the ability to "pause" the subscription as another option.
For large bulk orders and unique situations with large quantities over 50 boxes we can work to make a box that fits your needs. Feel free to message, email, or call us to get a free quote. For single purchases we cannot do customization at this time... We do offer ADD ON items that can be added to any of our premade care packages!
Major Credit Cards, PayPal, Amazon Payments.
For large bulk orders we accept PO and ACH payments.
Shipping
Yep! We can ship to PO boxes but you need to choose USPS priority mail at checkout in order for the carrier to deliver it. UPS and FEDEX do not delivery to PO boxes.
Same day if ordered by 10am CST. Shipping delay in affect after 10:00 AM Wednesday 5/31/2023 until Monday 6/5/2023. All orders will be shipped on Monday 6/5/2023.
Free shipping is included with every box and will arrive in 2 to 10 business days.
* Due to covid-19, shipping carriers are no longer guaranteeing their rates or delivery times, meaning that if your package is late, they will not refund us the cost, which in return means we cannot refund you for the shipping you paid. We apologize about this inconvenience that is out of our control. *
Will arrive in 2 to 5 business days.
* Due to covid-19, shipping carriers are no longer guaranteeing their rates or delivery times, meaning that if your package is late, they will not refund us the cost, which in return means we cannot refund you for the shipping you paid. We apologize about this inconvenience that is out of our control. *
Will arrive in 2 to 8 business days.
* Due to covid-19, shipping carriers are no longer guaranteeing their rates or delivery times, meaning that if your package is late, they will not refund us the cost, which in return means we cannot refund you for the shipping you paid. We apologize about this inconvenience that is out of our control. *
These locations will require a $10 priority shipping fee. This shipping option must be chosen at checkout in order to ship your package.
* Due to covid-19, shipping carriers are no longer guaranteeing their rates or delivery times, meaning that if your package is late, they will not refund us the cost, which in return means we cannot refund you for the shipping you paid. We apologize about this inconvenience that is out of our control. *
* Due to covid-19, shipping carriers are no longer guaranteeing their rates or delivery times, meaning that if your package is late, they will not refund us the cost, which in return means we cannot refund you for the shipping you paid. We apologize about this inconvenience that is out of our control. *
Business days are M-F. Packages traveling over the weekends and holidays are not considered a business day. If you order on Friday after 10 AM Central Time, your package will not ship out until Monday, even if you pay for faster shipping.
At this time we do not have a delayed shipping option on our website. Feel free to call or message us if you would like to delay your shipping. Our subscription plan might be a good option too.
Yes you can! See how to format your address here: https://www.usps.com/ship/apo-fpo-dpo.htm
Sorry we do not ship internationally at this time.
We do not ship to prisons or any type of correctional facility! The package WILL be rejected upon receipt and we will not be able to refund your order. We apologize for the inconvenience.
Products
Our care packages ship with a minimum 50 days of freshness guaranteed! We make our boxes with fresh snacks each day.
Returns & Refunds
If you feel something is wrong with your box please reach out to us so we can make it right. We will work with you to either a) send a replacement b) issue a refund or c) both!
* Due to covid-19, shipping carriers are no longer guaranteeing their rates or delivery times, meaning that if your package is late, they will not refund us the cost, which in return means we cannot refund you for the shipping you paid. We apologize about this inconvenience that is out of our control. *
Because we are considered food and beverage, we do not accept returns. However, we will happily issue a refund if deemed necessary. Please reach out if you feel something is wrong with your box.