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Bulk Ordering FAQ's Info | SnackBOX Care Packages

Bulk Ordering · Corporate Gifting · FAQ

Bulk Ordering FAQs — Everything You Need to Know

Everything you need to know about placing a bulk corporate gift order with SnackBOX — from how to get started to how we ship. Can't find your answer here? Our team responds in under an hour.

SnackBOX bulk corporate gift orders packed and ready to ship to multiple addresses across the USA
Since 2015 Family owned & operated
No minimum Order quantity
50 days Fresh guaranteed
Free shipping All 48 lower US states

Getting Started

New to bulk ordering with SnackBOX? Start here.

Fill out our bulk ordering contact form — that officially gets you on our calendar and into our shipping queue. Once submitted you'll receive an automatic confirmation and our team will follow up with a quote and next steps email within one hour. Everything from there is handled via email.
You have four ways to send in bulk. #1: submit a spreadsheet of recipient addresses and we ship to each one individually. #2: use claim codes — we generate unique codes and your recipients redeem on our website at no cost to them, entering their own shipping address. #3: drop ship everything to one central location for hand distribution. #4: set up a corporate subscription for recurring office breakroom snacks. Visit our Corporate Ordering Information page to learn more about each option.
When you fill out the bulk ordering contact form it will automatically create an account on our store. However, everything after that is handled via email — you won't need to log in to manage your order. We keep the process as simple as possible so you're not navigating a complicated portal.
Not at this time — everything is handled through email. Our team has found this keeps communication direct, fast, and personal. You'll always be talking to a real person who knows your order, not navigating a ticket system.
No minimum at all. You can place a bulk inquiry for 3 boxes or 3,000 — we treat every order with the same care and attention. Whether you're sending a small batch of client gifts or running a company-wide appreciation program, our process is the same.

Ordering & Payment

How quotes, payment, and the ordering process work.

When you fill out the bulk ordering contact form, our team will send you a quote via email. Inside that email is a button that takes you to the online checkout to complete your purchase. Simple and secure — no need to call in a card number or mail a check, unless you prefer to.
We accept credit card, ACH bank transfer, and paper checks. For most orders, the online checkout via credit card is the fastest way to get your order into the queue. If your company requires ACH or check payment, just let our team know when you receive your quote and we'll be able to accommodate.
Our typical response time is under one hour during business hours. Fill out the bulk ordering form and you'll hear back from our team quickly with a quote and all the details you need to move forward. We know your time matters and we don't make you wait days to get an answer.

Gift Messages & Customization

How to add a personal touch to your bulk order.

Yes — every bulk order includes a free gift message option that is highlighted on the packing slip inside the box. If you'd like to upgrade, we also offer a full-color printed postcard for $0.50 per box. The postcard can include your logo, brand colors, and a custom message that reflects your company. Doubled sided options available as well.
Yes. With the free gift message option on the packing slip, we can accommodate personalized messages easily. With the upgraded printed postcard, the message is typically the same across all boxes in the order. If individual personalization is important to you, reach out to our team and we can work to accomodate this for you.
Yes — we now offer fully custom printed boxes with your branding on both the exterior and interior of the packaging. This is an additional charge and is best suited for larger programs. Fill out the bulk ordering contact form and select "customized snack packaging" and our team will send you all the details including pricing, desing, and lead times(typically about 10 business days from the date the custom boxes are ordered from our vendor).
We don't offer customization of individual snack box contents at this time. However we do have 30+ box varieties to choose from covering most dietary needs including gluten-free, vegan, kosher, keto, nut-sensitive, healthy, and protein-focused. If you're using our claim code system recipients can choose which box variety they'd like — giving them a meaningful choice without requiring custom packing.

Shipping & Delivery

Everything you need to know about how and when your order ships.

Delivery typically takes 2–10 business days with most orders arriving in about 5 business days. Delivery time depends on the destination — orders shipping to the east or west coast from our Minnesota facility may take a day or two longer than those going to the midwest. We also have expedited shipping available if you're in a rush — just let our team know and we'll get you options.
For orders under 20 boxes, we offer same-day shipping on orders placed before 10:00 AM CST. For standard bulk orders, we can typically ship within 1 business day of receiving payment and all shipping information. For large orders requiring custom branded packaging, we recommend 1–2 weeks lead time. The sooner you reach out the more flexibility we have on your timeline.
Yes — this is one of our most popular ordering methods. Submit a spreadsheet with your recipients' names and addresses and we handle every individual shipment. We'll send you our address template spreadsheet when you fill out the bulk ordering form so you know exactly what information we need. Once shipped, we will send you the tracking numbers. Just be sure to fill out the bulk ordering contact form so you can get our template.
We have free shipping to all 48 lower US states. Hawaii, Alaska, and other US territories may incur a small shipping fee. We do not currently ship internationally. If you have recipients in those locations, reach out and we'll let you know what options may be available.
Yes — expedited shipping is available if you're in a pinch. Reach out to our team directly and let us know your deadline. For orders under 20 boxes placed before 10:00 AM CST we can ship same day. For larger orders with a tight timeline, we'll do our best to accommodate and will be upfront about what's possible.

Claim Codes

A popular option for remote teams and large programs — here's how it works.

Claim codes are a one time discount code recipients use to redeem a snackbox. Each code is unique. You will distribute them to your recipients however you like — typically via email. Each recipient will be directed to a special shopping page unique to your company. They will select their box, enter their claim code at checkout, and enters shipping information. There is no cost to the recipient. It's a great option when you can't collect addresses upfront or want to give recipients the freedom to choose their box.
Yes — when you set up a claim code campaign, you can specify a particular box or a set of boxes and let recipients choose from the available options within that range.
Claim codes have a default expiration of 1 year. However, they can be set with any expiration date within that year period. Let our team know your preferred expiration date when you set up your order and we'll configure accordingly.
You will pay for half of the total amount up front to get the campaign launched. Once they expire, we will square up. Whether it is an invoice for more than half used, or a refund if less than half is used. No more wasted funds!

Ready to Get Your Bulk Order Started?

Fill out our bulk ordering form and our team will be in touch within one hour with a quote and next steps.

Under 1 hour response time
No minimum order quantity
Free shipping on all orders
Custom branding available
50-day freshness guarantee